Whether it is a seminar, trade show, conference, business luncheon, or a training class; Southwest Call Center makes it easy and convenient for your attendees to sign up for the event.  Our representatives are standing by 24 hours a day, 7 days a week, and 365 days a year to answer questions about the event, take registration information and process payment for that event – all in one call or Internet session.

  • Cost – In most instances, you will find hiring additional staff to handle the advance event registration calls significantly impacts the profitability of the event. Not to mention training costs that must be incurred when hiring.  Our representatives are already familiar with the basics of registering so all we have to do is start taking your calls.
  • Convenience – Planning an event involves coordination of many tasks and is stressful enough – having someone available 24x7x365 to answer inquiries about the event relives some of that stress. You’ll have instant access to your registration information as soon as we take the information from your caller.
  • Reliability – All information taken by our representatives are recorded and treated confidentially. That way if there’s any question about a specific transaction, it can be addressed easily.

We will develop a customized script to get the information you need for your event.  We also have the capability of processing credit card payments for your registration fees in our call center, providing your client with a confirmation number.  We can email your registrants as they come in, on a daily basis, or at the end of the registration deadline.