Korey Garren

Korey Garren started her career with Southwest Call Center as a Call Center Agent in 1995.  She worked all shifts enabling her to become familiar with the unique call handling requirements as required by Southwest Call Center’s clients – particularly those that change from day to evening to nighttime.  In 2005, Korey assumed the responsibilities of the Day Supervisor and held that position until 2008 when she was promoted to Operations Manager.

In her current position as Operations Manager, she is responsible for the overall direction, coordination, and evaluation of the call center on a daily basis.  Specifically her duties include ensuring staff coverage, HR functions, and monitoring call activity on an ongoing basis.

A native of Lake Charles, Korey is a graduate of LaGrange High School and is actively involved with her family.  Korey is married to Dan Garren of Lake Charles and has two daughters, Madalyn and Hannah.