Virtual Receptionist Service/Telephone Answering

What if you could hire an employee that never called out sick, never took a vacation, or never took breaks?

With Virtual Receptionist Service from Southwest Call Center, you never have to worry about who’s answering the phone during the day, at night, during the weekends or even during the holidays.

Our professionally trained telephone agents will answer and handle your call according to your instructions.  Want us to hold certain calls and patch through others – just let us know and we’ll do it.

Our services are customized to your needs – we believe in giving you what you want in the format you need.  You tell us what information you need and we will develop a customized script and message ticket around those needs.

Any way you want your calls handled, we can do it.  After all, it’s your business and your success is our success!